City of Calgary Engagement Review

BILD Calgary Region Bulletin 2025 – 34

The City’s engagement practices are currently being reviewed by an independent company, KPMG.

The Engagement Review aims to improve how The City engages with Calgarians. After hearing from Calgarians and other interested parties, KPMG will review and analyze all the feedback together along with other information – such as policies and other documents. This will help to clearly identify the practices of engagement at The City – what’s working well and what could be improved. At that stage, there may be further engagement by the KPMG team to ask clarifying questions to interested parties. KPMG will then develop and present a final report to Council in January, 2026. Once the report is presented to Council, The City will determine how to respond and take any further actions.

Current Ways You Can Participate:

Complete the Public Survey

• Open until September 22, 2025
• Access the survey: YYC Survey

Attend a Community Engagement Session

• Join one of the in-person sessions across Calgary
• Share your experiences and perspectives on how The City engages with residents
• Sessions are hosted independently by KPMG

Further information can be found on the City of Calgary’s website: Engagement Review | Engage