July 20, 2021 

How can I use Quick Connect?

With Quick Connect, residential and commercial customers can submit service requests, accept and sign contracts, check the status of requests and pay invoices. Click here to learn more.

 I’m a Gas Connects user—will I be automatically set up in Quick Connect?

Yes. If you regularly use Gas Connects now, your Quick Connect account will be automatically set up. You will receive more information from the Service Applications Team.

Gas Connects Shut Off Alert

Please be aware that Gas Connects access will be shut off on July 23 in preparation for the Quick Connect launch on August 3. During this interim period, please reach out directly to the Service Applications Team to submit urgent requests.

Calgary Service Applications

Call: 403-254-6222

Email: GasApplicationsCalgary@atco.com

Edmonton Service Applications

Call: 780-420-7278

Email: GasApplicationsEdmonton@atco.com